Friday, February 26, 2010

50 Social Sites That Every Business Must Have a Presence On.

50 Social Sites That Every Business Needs a Presence on

courtesy of: Inside CRM Editors

If your business limits its online presence to advertising banners and blogging, it's missing out. The Internet provides powerful networking opportunities that allow users to effectively target their audience by logging on to social sites like LinkedIn, Digg and more. Take advantage of these tools by asserting your company's presence online and reaching more potential customers, business partners and employees.

Social-Media/Social-Bookmarking Sites
Share your favorite sites on the Web with potential clients and business partners by commenting on, uploading and ranking different newsworthy articles. You can also create a member profile that directs traffic back to your company's Web site.
  1. Reddit: Upload stories and articles on reddit to drive traffic to your site or blog. Submit items often so that you'll gain a more loyal following and increase your presence on the site.
  2. Digg: Digg has a huge following online because of its optimum usability. Visitors can submit and browse articles in categories like technology, business, entertainment, sports and more.
  3. Del.icio.us: Social bookmark your way to better business with sites like del.icio.us, which invite users to organize and publicize interesting items through tagging and networking.
  4. StumbleUpon: You'll open your online presence up to a whole new audience just by adding the StumbleUpon toolbar to your browser and "channel surf[ing] the Web. You'll "connect with friends and share your discoveries," as well as "meet people that have similar interests."
  5. Technorati: If you want to increase your blog's readership, consider registering it with Technorati, a network of blogs and writers that lists top stories in categories like Business, Entertainment and Technology.
  6. Ning: After hanging around the same social networks for a while, you may feel inspired to create your own, where you can bring together clients, vendors, customers and co-workers in a confidential, secure corner of the Web. Ning lets users design free social networks that they can share with anyone.
  7. Squidoo: According to Squidoo, "everyone's an expert on something. Share your knowledge!" Share your industry's secrets by answering questions and designing a profile page to help other members.
  8. Furl: Make Furl "your personal Web file" by bookmarking great sites and sharing them with other users by recommending links, commenting on articles and utilizing other fantastic features.
  9. Tubearoo: This video network works like other social-bookmarking sites, except that it focuses on uploaded videos. Businesses can create and upload tutorials, commentaries and interviews with industry insiders to promote their own services.
  10. WikiHow: Create a how-to guide or tutorial on wikiHow to share your company's services with the public for free.
  11. YouTube: From the fashion industry to Capitol Hill, everyone has a video floating around on YouTube. Shoot a behind-the-scenes video from your company's latest commercial or event to give customers and clients an idea of what you do each day.
  12. Ma.gnolia: Share your favorite sites with friends, colleagues and clients by organizing your bookmarks with Ma.gnolia. Clients will appreciate both your Internet-savviness and your ability to stay current and organized.
Professional-Networking Sites Sign up with these online networking communities as a company or as an individual to take advantage of recruiting opportunities, cross-promotional events and more.
  1. LinkedIn: LinkedIn is a popular networking site where alumni, business associates, recent graduates and other professionals connect online.
  2. Ecademy: Ecademy prides itself on "connecting business people" through its online network, blog and message-board chats, as well as its premier BlackStar membership program, which awards exclusive benefits.
  3. Focus: Focus is a business destination where business professionals can help each other with their purchase and other business decisions by accessing research and peer expertise. Most importantly, Focus provides open, quality information for all businesses that is freely available, easily accessible, and community powered.
  4. YorZ: This networking site doubles as a job site. Members can post openings for free to attract quality candidates.
  5. Xing: An account with networking site Xing can "open doors to thousands of companies." Use the professional contact manager to organize your new friends and colleagues, and take advantage of the Business Accelerator application to "find experts at the click of a button, market yourself in a professional context [and] open up new sales channels."
  6. Facebook: Facebook is no longer just for college kids who want to post their party pics. Businesses vie for advertising opportunities, event promotion and more on this social-networking site.
  7. Care2: Care2 isn't just a networking community for professionals: It's touted as "the global network for organizations and people who Care2 make a difference." If your business is making efforts to go green, let others know by becoming a presence on this site.
  8. Gather: This networking community is made up of members who think. Browse categories concerning books, health, money, news and more to ignite discussions on politics, business and entertainment. This will help your company tap into its target audience and find out what they want.
  9. MEETin.org: Once you've acquired a group of contacts in your city by networking on MEETin.org, organize an event so that you can meet face-to-face.
  10. Tribe: Cities like Philadelphia, Boston, San Francisco, New York and Chicago have unique online communities on tribe. Users can search for favorite restaurants, events, clubs and more.
  11. Ziggs: Ziggs is "organizing and connecting people in a professional way." Join groups and make contacts through your Ziggs account to increase your company's presence online and further your own personal career.
  12. Plaxo: Join Plaxo to organize your contacts and stay updated with feeds from Digg, Amazon.com, del.icio.us and more.
  13. NetParty: If you want to attract young professionals in cities like Boston, Dallas, Phoenix, Las Vegas and Orlando Fla., create an account with the networking site NetParty. You'll be able to connect with qualified, up-and-coming professionals online, then meet them at a real-life happy-hour event where you can pass out business cards, pitch new job openings and more.
  14. Networking For Professionals: Networking For Professionals is another online community that combines the Internet with special events in the real world. Post photos, videos, résumés and clips on your online profile while you meet new business contacts.
Niche Social-Media Sites Consider linking up with one of these social-media sites to narrow down your business's target audience. You'll find other professionals, enthusiasts and consumers who are most likely already interested in what your company has to offer.
  1. Pixel Groovy: Web workers will love Pixel Groovy, an open-source site that lets members submit and rate tutorials for Web 2.0, email and online-marketing issues.
  2. Mixx: Mixx prides itself on being "your link to the Web content that really matters." Submit and rate stories, photos and news to drive traffic to your own site. You'll also meet others with similar interests.
  3. Tweako: Gadget-minded computer geeks can network with each other on Tweako, a site that promotes information sharing for the technologically savvy.
  4. Small Business Brief: When members post entrepreneur-related articles, a photo and a link to their profile appear, gaining you valuable exposure and legitimacy online.
  5. Sphinn: Sphinn is an online forum and networking site for the Internet marketing crowd. Upload articles and guides from your blog to create interest in your own company or connect with other professionals for form new contacts.
  6. BuzzFlash.net: This one-stop news resource is great for businesses that want to contribute articles on a variety of subjects, from the environment to politics to health.
  7. HubSpot: HubSpot is another news site aimed at connecting business professionals.
  8. SEO TAGG: Stay on top of news from the Web marketing and SEO (search-engine optimization) industries by becoming an active member of this online community.
General Social-Media Sites The following social-media sites provide excellent opportunities for businesses to advertise; promote specials, events or services; and feature published, knowledgeable employees.
  1. Wikipedia: Besides creating your own business reference page on Wikipedia, you can connect with other users on Wikipedia's Community Portal and at the village pump, where you'll find conscientious professionals enthusiastic about news, business, research and more.
  2. Newsvine: Feature top employees by uploading their articles, studies or other news-related items to this site. A free account will also get you your own column and access to the Newsvine community.
  3. 43 Things: This site bills itself as "the world's most popular online goal setting community." By publicizing your company's goals and ambitions, you'll gain a following of customers, investors and promoters who cheer you on as you achieve success.
  4. Wetpaint: If you're tired of blogs and generic Web sites, create your own wiki with Wetpaint to reach your audience and increase your company's presence online. You can easily organize articles, contact information, photos and other information to promote your business.
  5. Twitter: Is a social networking and microblogging service that allows you answer the question, "What are you doing?" by sending short text messages 140 characters in length, called "tweets", to your friends, or "followers."
  6. Yahoo! Answers: Start fielding Yahoo! users' questions with this social-media Q&A service. Search for questions in your particular areas of expertise by clicking categories like Business & Finance, Health, News & Events and more. If you continue to dole out useful advice and link your answer to your company's Web page, you'll quickly gain a new following of curious customers.
Job Sites If you want to secure high-quality talent during your company's next hiring spree, you'll need to maintain a strong presence on popular job sites like the ones listed below.
  1. CareerBuilder.com: Reach millions of candidates by posting jobs on this must-visit site.
  2. The Wall Street Journal's CareerJournal: The Wall Street Journal's CareerJournal attracts well-educated professionals who are at the top of their game. Post a job or search résumés here.
  3. CollegeRecruiter.com: If your firm wants to hire promising entry-level employees, check CollegeRecuriter.com for candidates with college degrees.
  4. Monster: Post often to separate your business from all the other big companies that use this site to advertise job openings.
  5. Sologig: Top freelancers and contractors post résumés and look for work on this popular site.
  6. AllFreelance.com: This site "offers self-employed small business owners links to freelance & work at home job boards, self-promotion tips" and more.
  7. Freelance Switch Job Listings: Freelance Switch is the freelancer's online mecca and boasts articles, resource toolboxes, valuable tips and a job board.
  8. GoFreelance: Employers looking to boost their vendor base should check GoFreelance for professionals in the writing, design, editing and Web industries.
  9. Yahoo! Hot Jobs: This site is often one of the first places that job seekers visit. Post open opportunities and check out informative articles and guides to gain insight on the hiring and interviewing process.
  10. Guru.com: Build your company's repertoire with top freelancing professionals by advertising projects on this site, otherwise known as "the world's largest online service marketplace."

Information is courtesy of Inside CRM (See link)





Check us out on the web or


contact US for a consultation





posted by http://getPRsmart.com

Thursday, February 25, 2010

Your Business & Yelp In 2010

Your Business & Yelp In 2010
Mat Siltala
courtesy of search engine journal

I want to get you thinking the way I am on this one, so bear with me for a moment. I want you to imagine yourself moving into a brand new area that you are completely unfamiliar with. You have brand new neighbors, and there is not a familiar face anywhere. You don’t know if your new neighbors have kids for your kids to play with, or if you would even want them to. So the process begins, you meet your neighbors, you gain trust and eventually are part of the neighborhood BBQs. As time goes on, and you are getting to know everybody even more, they begin sharing information with you, like what the best schools are, who to call for takeout, what doctors are nearby etc. There is a process of trust that grows within the community, and that community sticks together and helps each other out.

In Comes Yelp


Businesses need to look at Yelp in more of a neighborhood sense, as explained above. Stop trying to think how you can game the system with only 5 star reviews in mind. Businesses need to understand that there is a strong community of people that run it, police it, and spend all day on it – looking for, or giving recommendations. If you are a good neighbor, your business can benefit from it. If you are a bad neighbor that creeps everybody out, then its not going to work so well for you, and the neighborhood will spit you out.

Do Not Fear The Reviews


It amazes me the number of businesses that are afraid to get listed on Yelp. My personal opinion, if businesses are afraid to get on Yelp, then there might be some internal house cleaning that needs to be done, and problems fixed. If your business is broken, and this is why you are worried about getting on sites like Yelp, then FIX THE PROBLEMS NOW. Even if you do get some negative feedback, take it as a learning tool, grow from it, and do everything you can to overcome and grow as a business. Yelp is only going to continue to grow, and with app phones flooding the market now, the mobile use in 2010 for local marketing is going to big the biggest ever. In my opinion, this is going to be the biggest opportunities for businesses marketing online. These phones are not going away, these apps are not going away, so your business needs to do better starting now.

Be A Man, Stake Your Claim


If you do not go in andcreate your business listing on Yelp, someone else will (and its just a matter of time before the reviews start pouring in). These are free tools that Yelp is willingly offering you! Go take advantage of them! When you rely on someone else you add your information, you are risking things like:

* wrong phone number
* wrong business address
* wrong website address
* wrong product information
* general company info wrong
* wrong hours
* wrong menu items
* which photos show up first
* a competitor going in and listing you wrong (on purpose)

This Matters For Four Reasons Because:

1. Users will quickly click off your listing if the phone number does not work.
2. Users will quickly move on to the next business if they are looking for a website, and yours is not listed.
3. Trust will be lost with a half done/wrong business listing.
4. You can create a reputation nightmare by not staying on top of things.

Yelp!

The main point I want to make with this post is 2010 is going to be the year of mobile/local marketing & apps, as well as the opportunities that are going to be generated from them.Yelp has a mobile appnow for iPhone, Blackberry, Palm Pre and Droid. I am sure as more app phones come into the market, Yelp will be developing for them as well. Yelp has become my new American Express – “Can’t leave home without it” I really can’t go anywhere without consulting Yelp first. It is for more then just food too, you can get reviews and information on pretty much any kind of business possible. Funny, my Mother and Father in Law told us the kept tabs on us during a recent trip by checking out my Yelp reviews, and could tell we had a blast! They personally do not use Yelp, but they always tell me: “See what Yelp says” and I do a quick consult before we all head out somewhere. Its truly an awesome tool to be able to carry in my pocket, and “mark my words” this is the future of local marketing.

I asked Gabi, the Phoenix ambassador for Yelp to share her thoughts of how business owners can do better with Yelp in 2010, as well as a couple others – Will Scott & Chris Smith. Here are their responses:

Gabi:

Per your request, below are a few quick thoughts on how businesses can utilize Yelp to their advantage in the new year:

1. 1. Utilize the free tools that are available – Claim your business!
2. Respond to all yelp reviews (once you’ve claimed your business) to thank that yelper for their feedback.
3. Tell about the business, business owner, specialties, etc… and announce special offers, events, etc…
4. Look at Yelp as a helpful resource – we’re not the enemy; Yelp is a useful tool to help you improve your business all of the time!
5. Do not ask random friends or customers to write reviews on Yelp – this can come off as spam; let the reviews happen authentically
6. Provide fantastic customer service always and you’ll likely reap the rewards in the reviews that are written!

Will Scott:


1. Be proactive.

2. Just like any review site you need to get your fans out early and often. The rules say you can’t pay people or otherwise incentivize but you can certainly ask.
3. Consider advertising.

4. One of our clients started advertising in Yelp and increased his leads from yelp by 5X almost instantly. Moreover, you get to pick your favorite review to pin at the top of your list.

5. And, best of all you can show up on your competitors’ listings. Mwahahaha.



Chris Silver Smith:


I see two main areas where businesses may do better with Yelp.


1. Businesses really need to step up their customer-service game. A world of pain can be avoided merely by instituting highly excellent customer service practices. Customer service policies and practices need to be revisited frequently to insure you make a good impression.


2. In 2010 businesses should become less shy about asking pleased customers to review them. I encounter many proprietors who are hesitant to ask customers to rate them online, but I think the fear is unwarranted. Dale Carnegie, in his classic book, “How To Win Friends & Influence People”, even recommends that you ask others to do you favors as a strategy for getting people to like you (among other tactics). In that vein, I suggest that when a customer particularly gushes, hand them a coupon for a discount for their next visit, and tell them you’d really appreciate being rated in Yelp. Do not pay for ratings nor offer discounts in trade for a rating, but merely ask in a modest way. By specifically targeting pleased customers, giving an unconditional discount, and personally asking them to do you a favor, you make them feel important and inclined to give you a very positive review.



Having a strategy to encourage and build positive reviews can help to insulate a business from occasional negative reviews and can pump up rankings and conversions.



I appreciate Gabi, Will & Chris taking the time to share their thoughts on how businesses can do better with Yelp in 2010. To sum it all up? Businesses need to not be afraid of where mobile/local marketing is headed. Also, they need to not be afraid of UGC type sites like Yelp. Your business will grow and gain customers in 2010 if you embrace Yelp, run a good clean business and play by the rules!



Matt Siltala, owner of Dream Systems Media shares his love and passion for SEO and all things social on his Internet marketing blog.
You can follow Matt on Twitter here – http://www.twitter.com/Matt_Siltala


Your Business & Yelp In 2010 | Search Engine Journal



::Brand, Market & Promote Your business, product or service the PR Smart Way::













(click the photos for a larger view)





Check us out on the web or


contact US for a consultation





posted by http://getPRsmart.com

Tuesday, February 23, 2010

High Touch Marketing

High Touch Marketing - The Key to Relationship & Business building
By Marlo Boux of Boux Small Business Coaching

see original post on risingwomen.com

High touch...what does it mean, and why should you care? The term high touch, coined by futurist John Nesbett in the eighties, refers to having human interactions, a personal element or a personal touch. In a world where nearly everything is high tech and automated (or is well on its way to being as such) it is a breath of fresh air to have some ‘old-fashioned’ human-to-human contact. So how does this translate into business networking?

Well, if you attend a networking function in the flesh, you are part way there by having face-to-face interactions. But let’s take it a step beyond just showing up and inject a real personal touch in how you network with others.

I will assume that as a business person, you are aware of the networking basics:
- Having quality business cards on hand
- Crafting a laser-focused 10 to 30 second business message
- Dressing appropriately for the event
- Having a great handshake

These topics will not be addressed any further in this article. What I am about to suggest will turn the typical networking objective on its head. Most of us go to networking events to “get our name out there”, generate leads and build business relationships. Instead of going to an event with a “how will this benefit me” attitude, walk into the event asking “how could my knowledge, resources and contacts benefit my fellow networkers?” This requires a really authentic shift in your motivation.

Listen - When moving from conversation to conversation, ask thoughtful questions and listen to what your peers are saying. Don’t interrupt or start formulating your next thought while they are speaking. You will miss out on nuggets of information that will tell you how you can add value to their business or personal lives. Ask great follow-up questions to get clarification and show genuine interest in them and what they have to say. Focus your attention on their message - both the verbal and non-verbal cues they provide.

Add Value to Their Business - If you know of a useful resource, have a great contact, or have access to some other information that may make their life easier, take special note of this at the end of your conversation and write it down. When you take the time to do something thoughtful for a fellow entrepreneur, you are more likely to be remembered positively by that person - and not just memorable, being “memorable” can carry negative connotations too - you will be remembered and regarded as thoughtful and genuine.

Read On




http://getPRsmart.com